Refund policy
RETURN & REFUND POLICY
We have a 30-day return policy. This means you have 30 days after receiving your item to request a return.
RETURN ELIGIBILITY
To be eligible for a return, the item must be in the same condition in which it was received: unworn, unused, unwashed, with all original tags attached, and in its original packaging. You will also need your receipt or proof of purchase.
To request a return, please contact us at sales@premiumdealsco.com. Returns must be authorized before being shipped back to us. If your return is accepted, we will provide you with return instructions and the appropriate return address. Items returned without prior authorization may not be accepted.
RETURN SHIPPING
Approved returns are subject to a flat $8.00 return shipping fee, which will be deducted from your refund when we provide the return shipping label.
There is no restocking fee for eligible returns.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
Please inspect your order upon delivery. If your item arrives damaged or defective, or if you receive an incorrect item, contact us as soon as possible at sales@premiumdealsco.com so we can review the issue and make it right.
If the return is required because of an error on our part or because an item arrived damaged or defective, the standard $8 return shipping fee will not apply when we determine that the return qualifies.
FINAL SALE / NON-RETURNABLE ITEMS
Products designated as Final Sale cannot be returned or exchanged except where required by applicable law or in cases involving an incorrect, damaged, or defective item.
Eau de Parfum VS products are Final Sale and are not eligible for returns or exchanges.
Certain other items may also be designated as Final Sale on their product page or at checkout. Gift cards are not returnable.
Please contact us at sales@premiumdealsco.com if you have questions about whether a particular item is eligible for return before making your purchase.
ORDER CANCELLATIONS
Eligible orders may be canceled within 1 hour of purchase, provided the order has not already been processed or prepared for shipment. After the cancellation period has expired, we cannot guarantee that an order can be canceled.
Products designated as Final Sale are subject to the Final Sale conditions shown at the time of purchase.
EXCHANGES
We do not process direct exchanges. The fastest way to receive a different item, size, or color is to return the eligible item according to this policy and place a new order for the desired item.
EUROPEAN UNION 14-DAY COOLING-OFF PERIOD
Notwithstanding the above, if merchandise is being shipped into the European Union, you may have the right to cancel or return your order within 14 days as provided by applicable law. Returned merchandise must be in the same condition in which it was received, unworn or unused, with tags and original packaging, and accompanied by proof of purchase. Any statutory rights and exceptions applicable to your purchase remain unaffected.
REFUNDS
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method. For standard customer-requested returns, the $8.00 return shipping fee will be deducted from the refund when we provide the return label.
Original shipping charges are non-refundable except where required by law or when the return results from our error.
Please allow your bank or credit card company additional time to process and post the refund after it has been issued.
If more than 15 business days have passed since we approved your refund and you have not received it, please contact us at sales@premiumdealsco.com.
CONTACT
For questions regarding returns, refunds, cancellations, or this policy, contact:
Premium Deals Co
sales@premiumdealsco.