Shipping policy
SHIPPING POLICY
Thank you for shopping with Premium Deals Co. We work to process and ship orders as quickly and securely as possible.
ORDER PROCESSING
Orders are generally processed within 1–2 business days after payment is successfully received and the order is confirmed.
Processing times may be longer during weekends, holidays, promotional events, periods of high order volume, or circumstances outside our reasonable control.
Orders placed after our daily processing cutoff may begin processing on the next business day.
SHIPPING CARRIERS
We primarily ship orders using USPS and UPS. Other reputable shipping carriers or services may be used when appropriate for the destination, package, product type, or service selected.
The carrier used for a particular order may vary depending on shipping address, package size, product type, availability, and the shipping method selected at checkout.
SHIPPING RATES
Shipping charges, when applicable, are calculated and displayed at checkout before payment is completed.
Available shipping methods and rates may vary based on the products ordered, delivery address, package weight and dimensions, and carrier availability.
DELIVERY ESTIMATES
Estimated delivery dates or transit times displayed at checkout are estimates based on the selected shipping service and information provided by the carrier.
Delivery estimates do not include unexpected carrier delays and are not guaranteed unless a shipping service specifically states otherwise.
Weather conditions, holidays, transportation disruptions, incorrect addresses, carrier delays, and other circumstances outside our reasonable control may affect delivery times.
EXPEDITED SHIPPING
Expedited shipping options may be available at checkout for eligible orders and destinations.
Selecting an expedited shipping service affects the carrier transit time but does not necessarily eliminate order processing time.
We will make reasonable efforts to process expedited orders promptly.
TRACKING
When tracking information is available, customers will receive tracking details after the order has been shipped.
Please allow time for the carrier to scan the package and activate tracking information.
Tracking updates are provided by the shipping carrier and may occasionally be delayed.
DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your name, street address, apartment or unit number, city, state, ZIP code, and other delivery information before submitting your order.
If you notice an error in your shipping address, contact us immediately at sales@premiumdealsco.com.
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
DELIVERED PACKAGES
If tracking indicates that a package has been delivered but you cannot locate it, please first check your mailbox, parcel locker, front entrance, surrounding delivery areas, household members, neighbors, building management, or other secure locations where the carrier may have left the package.
You should also contact the shipping carrier directly for additional delivery information.
Please contact us at sales@premiumdealsco.com if additional assistance is needed.
LOST OR DELAYED PACKAGES
If a shipment is significantly delayed or appears to be lost in transit, please contact us at sales@premiumdealsco.com.
We will review the tracking information and, when appropriate, work with the shipping carrier to investigate the shipment.
Resolution of carrier-related claims may depend on the carrier’s investigation and applicable shipping protections.
DAMAGED PACKAGES
Please inspect your order when it arrives.
If an item arrives damaged, please contact us as soon as possible at sales@premiumdealsco.com and include your order number and clear photographs of the product and packaging when available.
We will review the issue and provide appropriate assistance.
RETURN TO SENDER / UNDELIVERABLE PACKAGES
Packages may be returned to us because of an incorrect or incomplete address, unsuccessful delivery attempts, refusal of delivery, or other carrier-related reasons.
If a package is returned to us, please contact sales@premiumdealsco.com so we can review the available options.
Additional shipping charges may apply if the customer requests reshipment when the original address provided at checkout was incorrect or incomplete.
INTERNATIONAL SHIPPING
International shipping availability, rates, delivery estimates, duties, taxes, and import requirements vary by destination and will be displayed or determined where applicable.
International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.
Customs processing may cause additional delivery delays outside our control.
RESTRICTED PRODUCTS
Certain products, including fragrances, perfumes, aerosols, liquids, or other regulated products, may be subject to carrier restrictions and may not qualify for every shipping method or destination.
Available shipping options for these products may therefore be limited.
ORDER CANCELLATIONS
Eligible orders may be canceled within 1 hour of purchase, provided the order has not already been processed or prepared for shipment.
Once an order has entered processing or has been shipped, we cannot guarantee cancellation.
Please refer to our Return & Refund Policy for additional information regarding cancellations, returns, and refunds.
CONTACT US
For questions regarding shipping, tracking, or delivery, please contact:
Premium Deals Co
Email: sales@premiumdealsco.com
Website: premiumdealsco.com